Key Requirements / Reasons for Additional Resource:

Handle fresh enquiries and re-queries received from agents and partners.
Understand travel requirements and prepare accurate costings and rate calculations.
Prepare detailed quotations, proposals and costing sheets for Inbound Team Commanders.
Coordinate with suppliers/DMCs to obtain and reconfirm rates, availability and services.
Make timely revisions to proposals based on agent requirements and feedback.
Check inclusions, exclusions, costing, margins and other proposal details for accuracy.
Support requirements received through key portals/accounts such as Designer Journeys, Memphis and Neue Wege.
Coordinate closely with Team Commanders to ensure timely response to enquiries.
Track pending quotations, revisions and follow-ups to maintain required TAT.
Support urgent and time-sensitive enquiries to improve conversion and business closure.
Maintain proper records of quotations, costing and pending requirements.




Identify recurring costing/query-related challenges and support process improvements.

Desired Candidate Profile
5–7 years of experience in Inbound Travel, Sales Support, Costing, FIT/Group Travel or a similar role.
Strong understanding of Inbound Leisure and Incentive travel.
Experience in preparing international travel costings, quotations and proposals.
Good knowledge of hotels, transportation, sightseeing, activities and other ground services.
Experience working with DMCs, suppliers, agents and online portals.
Strong commercial understanding with attention to rates, margins and costing accuracy.
Excellent communication, coordination and follow-up skills.
Ability to manage multiple enquiries and deliver within tight TATs.
Solid attention to detail and problem-solving ability.

📌 Inbound Sales Support (Gurugram)
🏢 Hi Tours Group
📍 Gurugram