At Swarovski, where innovation meets inspiration, our Store Managers are our
ultimate advocates, providing our customers with extraordinary service and an
awe-inspiring brand experience.

We are searching for a committed Store Manager to place crystal into the hearts
and hands of our customers, to lead and grow a team with passion and enthusiasm
and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is
pushing boundaries and shares your real passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of
wonder awaits you.

About the job

You are an advocate of our brand. In this role and together with the team, you
will:

* Strive for excellence and go beyond in every customer interaction to deliver
an exceptional customer experience
* Build a loyal portfolio of existing and new customers
* Recruit, lead and grow a team with a growth mindset, passion and enthusiasm
* Exceed personal and team service and sales targets




* Be the driving force behind current and ongoing service and sales opportunities —
directly impacting our growth and success.

About you

You are an experience Store Manager and you have:

* Worked in a multi-cultural retail environment with a minimum of 3 years’ team
leading experience.
* Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
* Excellent and proven leadership and coaching skills.
* Digital proficiency.
* A winning personality to easily establish trust relationships with customers,
teams and stakeholders
* English skills

What we offer

You can expect a range of benefits, including:

* Swarovski products discounts
* Employee Assistance Program
* Volunteering leave
* Learning and development programs

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and
craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the
world's

📌 Store Manager (Mumbai)
🏢 Swarovski
📍 Mumbai