Job DescriptionCompany: Broadwings
NLocation: Bangalore
NExperience: 2–3 Years
NEmployment Type: Full-Time | Work From Office
NAbout the Role
nBroadwings is looking for a Senior Telemarketing & Operations Executive who can take ownership of outbound calling, lead management, client follow-ups, and day-to-day sales operations.
NThe ideal candidate should be confident in speaking with prospective clients, organized with data and follow-ups, target-oriented, and capable of independently managing the telemarketing process from lead generation to appointment coordination and reporting.
NKey Responsibilities
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- Make outbound calls to prospective and existing leads to generate and qualify business opportunities. N
- Understand client requirements and communicate Broadwings' services professionally. N
- Follow up consistently with prospects and maintain a healthy lead pipeline. N
- Qualify leads and schedule meetings/consultations with the relevant team. N
- Maintain and update lead databases, call records, follow-ups,



and status reports in Excel/Google Sheets/CRM. N
- Take ownership of dailytelemarketing operations and ensure timely follow-ups. N
- Track daily, weekly, and monthly calling and lead-generation performance. N
- Prepare regular reportson calls made, leads generated, meetings scheduled, conversions, and pending follow-ups. N
- Coordinate with the sales/RM team for smooth lead handover and closure. N
- Handle basic client queries and ensure a qualified customer experience. N
- Identify gaps in the calling process and suggest ways to improve lead conversion and follow-up efficiency. N
- Support and guide junior telecalling team members, wherever required. N
- Ensure disciplined execution of the calling process and achievement of assigned targets. N

nRequirements
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- N
- 2–3 years of experiencein telemarketing, telesales, inside sales, client acquisition, or a similar role. N
- Only Bangalore-based candidates will be cons

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