Client Servicing Specialist

We are looking for a Client Servicing Specialist with 3+ years of experience in an advertising, branding, digital, marketing, or creative agency environment.

The ideal candidate will be responsible for managing day-to-day client relationships, understanding briefs, coordinating with internal teams, and ensuring projects are delivered smoothly from brief to final execution. This role requires someone who is proactive, organized, client-focused, and comfortable working in a fast-paced creative environment.

Key Responsibilities

Manage day-to-day communication with clients and build strong, professional relationships.

Understand client requirements and translate briefs into explicit and actionable internal requirements.

Manage and coordinate multiple projects across branding, social media, digital, content, influencer marketing, and video production .

Coordinate closely with creative, strategy, design, content,



influencer, and production teams to ensure smooth project execution.

Manage project timelines, deliverables, approvals, revisions, and client feedback.

Ensure projects are delivered on time, within agreed requirements, and to the expected quality standards.

Proactively follow up with internal teams and clients to ensure projects remain on track.

Prepare project updates, status reports, meeting notes, and client presentations as required.

Handle client queries, feedback, and concerns professionally and work with internal teams to provide timely solutions.

Develop strong client relationships and understand their ongoing business and communication needs.

Identify opportunities for upselling, cross-selling, and

📌 Client Services Advisor (Mumbai)
🏢 OneDigital Entertainment
📍 Mumbai