08 Sep
|
Growq
|
Gandhinagar
Position: IT Support Engineer – Level 1 Location: Gandhinagar, Gujarat | Work From Office
Shift: US Shift
Experience: 0–3 Years
Employment Type: Full-Time
Industry: IT Services & Support
Department: IT / Technical Support
About the Role GrowQ is looking for an IT Support Engineer – Level 1 to provide technical assistance and first-level support to US-based clients and internal users. The ideal candidate should have strong troubleshooting and communication skills, a customer-focused approach, and a willingness to learn and grow in a US IT support workplace.
Provide Level 1 technical support through phone, email, chat, and remote support tools .
Troubleshoot issues related to Windows 10/11, Microsoft 365, Outlook, networking, hardware, and user access .
Perform password resets,
📌 IT Deskside Support Engineer (Gandhinagar)
🏢 Growq
📍 Gandhinagar