Job Title: Restaurant Manager Location: Mumbai

Company: The Quorum

Reports To: F&B; Manager

Position Overview

The Restaurant Manager is responsible for leading the day-to-day operations of the club’s dining spaces, ensuring exceptional service, smooth coordination across departments, and solid team performance. This role focuses on guest satisfaction, team training, service standards, and operational efficiency. The ideal candidate is detail-oriented, people-focused, and thrives in a premium hospitality environment.

Key Responsibilities

1. People & Service Leadership

Lead, train, and supervise the restaurant service team to ensure consistent delivery of high standards

Build a culture of hospitality, professionalism, and accountability on the floor

Conduct regular team briefings, service refreshers, and performance evaluations

Support team morale and resolve conflicts with empathy and discretion

Coordinate closely with culinary and bar teams for seamless guest service

2. Daily Operations

Oversee pre-service checks, table settings, reservation flows,



and guest seating plans

Ensure adherence to SOPs for order taking, billing, and guest handling

Monitor cleanliness, ambience, music, and lighting in dining areas

Manage floor presence during peak hours, engaging with guests and resolving concerns in real time

Maintain service logs and feedback records for continuous improvement

3. Guest Experience & Feedback

Ensure personalized and attentive service for members and guests

Handle special requests, dietary preferences, and VIP guests with discretion

Capture and escalate feedback for necessary follow-up or resolution

Collaborate with the Private Hire and Events teams for F&B; service at private hires and club programming

4. Reporting & Compliance

Ensure accurate billing, DSR entries, and reconciliation with POS systems

Adhere to hygiene and safety standards under FSSAI and internal policies

Skills & Qualifications

~ Degree or diploma in Hospitality

📌 F&B supervisor (Mumbai)
🏢 Q COLLECTIVE
📍 Mumbai