We are a fast-growing organization in the corporate travel and mobility solutions space, committed to delivering seamless and reliable services to our clients. Our focus is on efficiency, customer satisfaction, and building robust vendor partnerships to ensure high-quality travel experiences.
Role Overview
We are looking for a proactive and detail-oriented Operations Executive to support our day-to-day travel coordination activities. This is an excellent opportunity for freshers who are eager to build a career in operations, client servicing, and vendor management within the travel industry.
Key Responsibilities
- Coordinate and manage cab bookings for clients based on their requirements, ensuring timely service delivery
- Liaise with transport vendors to check availability, pricing, and service quality
- Maintain and regularly update records of vendors, including pricing, service offerings, and other relevant details
- Build and maintain professional relationships with vendors to ensure smooth operations
- Assist in negotiating basic rates and ensuring cost-effective booking solutions
- Respond to client queries related to bookings, schedules, and general travel support
- Support the booking process by entering and updating customer details in internal systems
- Provide clients with accurate information regarding applicable charges, policies, and services
- Work closely with internal teams such as sales to ensure seamless service delivery
- Handle basic coordination related to payments and booking confirmations
Required Skills:
- Strong verbal and written communication abilities
- Good interpersonal skills with a customer-focused approach
- Basic problem-solving mindset and attention to detail
- Willingness to learn and adapt in a dynamic work environment
Eligibility Criteria
- Bachelor’s degree or diploma in any discipline (Travel & Tourism preferred but not mandatory)
- Prior internship or academic exposure to operations/travel is a plus (
📌 Operations Executive (Gurugram)
🏢 BAI Infosolutions Private
📍 Gurugram
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