Location: Pune
Employment Type: Full-time
Experience: 0-1 year in travel, tourism, customer service, or a related field

About the Role

Key Responsibilities
- Handle incoming enquiry calls, WhatsApp messages, and customer requests related to intercity travel.
- Understand customer requirements and provide appropriate travel options, schedules, fares, and other relevant information.
- Convert enquiries into bookings and follow up with potential customers.
- Monitor and coordinate daily intercity travel operations to ensure smooth and timely execution.
- Coordinate with drivers, vendors, operations staff, and other internal teams as required.
- Track daily bookings, cancellations, changes, customer requirements, and operational issues.
- Ensure all travel-related information is accurately updated in the company's systems or records.
- Identify and resolve customer or operational issues promptly.

Key Skills & Requirements
- Excellent verbal and written communication skills.




- Good customer-handling and problem-solving abilities.
- Comfortable handling multiple calls and enquiries on a daily basis.
- Valuable knowledge of MS Excel / Google Sheets and basic reporting.
- Strong attention to detail and ability to maintain accurate records.
- Ability to coordinate effectively with multiple teams.
- Good follow-up skills and a sales-oriented approach.
- Ability to work under pressure and manage time effectively.
- Willingness to work according to travel operations schedules, including weekends or holidays when required.
- Previous experience in a travel agency, tour operator, transportation company, hotel, airline, or customer-service environment will be an advantage.

Salary: ₹15,000 - 20,000 per month, depending on experience and skills.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Travel Consultant (Pune)
🏢 Avadhoot Travels
📍 Pune