About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing outstanding work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Responsibilities

1. Voice/ Unified Communications:



Manage and maintain Microsoft Teams and voice infrastructure i.e. Operator connect or Direct routing, Zoom platforms, digital signage, and audio/visual equipment.

2. Troubleshooting/Incident Management: Provide technical support for telephony systems and Microsoft Teams. This includes troubleshooting hardware and software issues, performing system upgrades, and coordinating with vendors for equipment repairs. Coordinate efforts to support and drive service restoration targets, provide end-to-end oversight of critical incidents, perform actions to resolve incidents, and provide On-Call support.

3. Maintenance: Regularly inspect and perform preventative maintenance on telephony systems, Microsoft teams, audio visual conference room systems, and telephony equipment to ensure optimal performance.

4. Change Management: Participate in change management process and approve technology and service changes. Ensure balance between business requests and po

📌 Technology Operations Analyst (Andhra Pradesh)
🏢 Ameriprise India
📍 Andhra Pradesh