Exciting Chance at IDfy: Video KYC Verification Executive

About the Role
Job Title: Executive - Operations (VKYC Verification Executive)
Location: Marol, Andheri (Work from Office)
Schedule: 6 days a week (Rotational Off)
Shifts: Rotational (24x7) | 9 hours shift (7 AM - 10 PM)
Type: Full-time, Permanent

What You’ll Do
- Be the face of trust - Conduct video calls with customers to verify their identity & documents.
- Follow SOPs & compliance norms to ensure smooth and accurate VKYC journeys.
- Guide customers patiently through the process while addressing queries with confidence.
- Ensure every detail is captured with precision and confidentiality.
- Collaborate with compliance & customer service teams to keep operations running seamlessly.

What You’ll Bring
- Excellent communication skills (because you’ll talk to customers all day).
- Strong attention to detail - you’ll spot what others might miss.
- Knowledge of KYC regulations (bonus if you’ve done it before).




- Comfort with video conferencing & digital tools.
- A customer-first mindset with high ethical standards.
- Adaptability - because shifts change, and so do processes.

Eligibility
- Any Graduate can apply.
- Experience: 0 to 7 years max (freshers to seasoned pros).

Aptitude Test
Round 1 (Face-to-Face)
Round 2 (Face-to-Face)
All rounds will be conducted at our Marol, Andheri office.

Why IDfy?

At IDfy, you’re not just joining a company — you’re joining a movement that’s redefining verification. Expect:
- A dynamic, people-first culture.
- A chance to grow and upskill with us.
- Real impact — you’ll literally help build trust for millions of people & businesses.

Join us in revolutionizing the VKYC process

Job Types: Full-time, Permanent

Pay: Up to ₹35,000.00 per month

Work Location: In person

📌 Video Kyc-operations (Mumbai)
🏢 IDfy (Baldor Technologies
📍 Mumbai