Issue Resolution: Diagnose and solve technical or service-related issues, providing accurate, step-by-step guidance.
- Documentation: Maintain detailed and accurate records of customer interactions in CRM or ticketing systems.
- Multi-tasking: Manage multiple, simultaneous chat sessions while maintaining high-quality, personalized service.
- Escalation: Identify complex issues and escalate them to appropriate teams for further investigation.
- Age criteria 18 to 29 years
Job Types: Full time, Permanent, Fresher
Pay: ₹18,133.36 - ₹33,408.00 per month
Work Location: In person
📌 Email Support Executive (Kothrud)
🏢 CES
📍 Kothrud