Customer Support (EdTech)

We are looking for a Customer Support Executive who can assist students and parents with clarity, patience, and professionalism. The role involves explaining course and platform details, resolving queries, and ensuring a smooth learning experience.

Key Responsibilities:
- Communicate course, curriculum, and platform information clearly.
- Understand student concerns empathetically and provide accurate guidance.
- Troubleshoot technical or learning-related issues and offer effective solutions.
- Maintain high customer satisfaction with a helpful and positive approach.
- Document queries and ensure timely follow-ups when needed.

Requirements:
- Strong communication and listening skills.
- Valuable understanding of EdTech products or willingness to learn quickly.
- Problem-solving ability and customer-first mindset.
- Patience, professionalism, and attention to detail.

Job Types: Full-time, Fresher, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Ability to commute/relocate:
- Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (preferred)

Location:
- Bhopal, Madhya Pradesh (preferred)

Work Location: In person

📌 Customer Support Executive (Bhopal)
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