Responsibilities:
- Handle inbound and outbound voice calls for Inquiries and convert them into sales and customer engagement
- Convert leads into successful sales with persuasive and customer-focused communication
- Meet and exceed sales targets and performance KPIs
- Follow scripts and call handling protocols to maintain consistency and quality
- Update call logs, lead status, and feedback accurately in the system
- Resolve customer objections or queries effectively
- Work collaboratively with the team to achieve daily and weekly goals
- Attend training sessions and implement feedback to improve performance
Requirements:
- Fresher to 3 year experience in a voice-based call center, preferably in sales
- Fluent in English and Hindi (both mandatory)
- Solid communication and selling skills with the ability to drive high conversions:
- Flexible to work 9-hour shifts between 7 AM to 10 PM:
- Willing to work on weekends, holidays, and festivals (with comp-off benefit)
- Target-driven, self-motivated, and team-oriented
- Comfortable with Work from Office - Sarjapura Road, Bangalore
Job Types: Full-time, Permanent, Fresher
Pay: ₹16,000.00 - ₹18,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
- Provident Fund