Job DescriptionThe Guest Relations Executive plays a crucial role in enhancing the guest experience by providing personalized service and addressing any inquiries or concerns. This position requires a proactive approach to ensure guest satisfaction and loyalty.
NResponsibilities
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- Welcome guests upon arrival and assist with check-in and check-out procedures. N
- Address guest inquiriesand resolve any issues promptly and efficiently. N
- Provide information about hotel services, local attractions, and events. N
- Maintain a positive andprofessional demeanor at all times. N
- Collaborate with other departments to ensure seamless guest experiences. N

nQualifications
nBachelor's degree in Hotel Management
NRequired Skills
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- Excellent communication and interpersonal skills. N
- Strong problem-solving abilities. N
- Ability to work in a quick-paced environment. N
- Proficient in MicrosoftOffice Suite and hotel management software. N
- Previous experience in a guest relations or customer service role is a plus. N

📌 Guest Relations Executive (Odhav)
🏢 The Leela Gandhinagar
📍 Odhav