Role : VMware Operations Lead
Location: Mumbai/ Navi Mumbai
Years of experience: 9+

ROLE PURPOSE:
Lead the VMware virtualization and private-cloud operations function, ensuring availability, performance, capacity, security, compliance, lifecycle health and service continuity across Production, Disaster Recovery, UAT and other managed environments. The role combines hands-on technical depth with people leadership, operational governance and platform modernization. Critical success profile: A hands-on leader who can independently diagnose complex cross-domain issues across compute, storage, networking, backup, operating systems and platform integrations, while guiding the team through restoration and permanent resolution.

KEY RESPONSIBILITIES:
VMware Platform Operations:
Own day-to-day operations of enterprise VMware environments comprising ESXi hosts, vCenter Server, clusters and virtual machines.
Ensure platform availability, reliability, performance, capacity, resiliency and compliance across Production, DR and non-production environments.
Lead installation, configuration,



hardening, patching, upgrades, lifecycle management, technology refresh and decommissioning activities.
Perform proactive health checks, trend analysis, capacity reviews and performance optimization; translate findings into prioritized remediation plans.
Act as the senior technical escalation point for critical incidents and coordinate timely service restoration.
Troubleshooting & Problem Management :
Demonstrate robust hands-on troubleshooting across VMware compute, memory, storage, networking, guest operating systems, backup and hardware layers.
Use logs, metrics, events and dependency analysis to isolate root cause, validate hypotheses and implement sustainable fixes.
Lead major-incident technical bridges, root-cause analysis, corrective and preventive actions, and knowledge transfer.
Troubleshoot complex cross-domain issues without depending solely on OEM or vendor support.
VMware Cloud Fou

📌 VMware Operations Lead (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai