Experience Required: 7+ years (minimum 5 years specifically on Finacle Core Banking)

Role Overview

We are looking for a seasoned Finacle Techno-Functional Consultant to own end-to-end technical and functional support across the Finacle core banking platform. This role sits at the intersection of business and technology, requiring someone who can independently diagnose production issues, write and optimize Finacle scripts, and translate business requirements into system configuration or customization, while managing stakeholders directly during high-pressure incident cycles.

Key Responsibilities

Production Support & Incident Management

Perform rapid root cause analysis (RCA) on production incidents (P1/P2/P3) and problem tickets, ensuring resolution within defined SLAs
Debug and fix issues across Finacle application, database, and batch layers
Conduct trend analysis on recurring incidents to drive permanent fixes rather than workarounds
Maintain incident and problem ticket documentation per ITIL/change management standards

Configuration, Customization & Development





Configure and customize Finacle modules to meet evolving business and regulatory requirements
Write, debug, and optimize Finacle Scripts (FCJS/Groovy based scripting, depending on version) for business rule implementation
Develop and optimize PL/SQL procedures, functions, packages, and triggers for data processing and reporting needs
Review and enhance existing scripts/customizations for performance and maintainability

Core Module Expertise

Provide functional and technical support across CASA (Current & Savings Accounts), Term Deposits (TD), and Loans modules
Handle interest calculation logic, charges, GL mapping, and product parameterization issues
Support loan lifecycle processes: disbursement, repayment schedules, NPA classification, and closure

Batch & EOD/BOD Processing

Monitor, troubleshoot, and optimize EOD (End of Day) and BOD (Beginning of Day) batch cycles
Identify and resolve batch jo

📌 Finacle Techno-Functional Consultant (Bengaluru)
🏢 Global Software Solutions Group
📍 Bengaluru