08 Sep
|
Skillinabox
|
Noida
Job Description
Internship Details
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nRole: CSAT Intern
nDuration: 6 Months
nStipend: ₹15,000 per month
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nWe are a super lean and young team of 100 -+ If growth is what you aspire then we should talk. If you are looking for a 9-6 role, this is NOT for you We are not glorifying long hours but at this juncture we need HUSTLERS who have a fire to grow and a positive intent. We have your BACK if you have OURS
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n Please read the full JD
nAs one of our core team members, you'll be helping shape our sales & marketing culture at Skillinabox for Fashion Designing & Make-up Artistry. Working closely with the Founders and the Board, you will be directly responsible to lead our GTM strategies, build a customer base & work with campaigns. A "Beacon Role" to shape our growth in all dimensions and build a team as you grow.
n This is an entrepreneurial role where you will be joining the core team and working with founders as well as the board directly. A transient role, we are looking for someone with high energy & hunger to grow with us and propel their career in Edtech & Skill-tech.
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n You should apply if you -
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- Want to be a founding member of our Sales & Marketing division.n
- Love education & skilling and know the difference between the two.n
- Are inclined towards our mission (Do have a look at our website)n
- Want to work on empowering lives and having a thirst to grown
- Accept challenges and align your goals with your firmn
- Can take criticism and convert the same into fuel for growthn
- Have a "Never Give In" attituden
- Love developing relationships with peoplen
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n Key responsibilities
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- Engage with learners through calls, virtual interactions, and office visits to understand their concerns, resolve issues promptly, and ensure a smooth learning experience.n
- Take ownership of customer satisfaction metrics (CSAT, NPS, feedback scores) and implement action plans to consistently improve service quality.n
- Build robust relation
📌 Customer Service Representative (Noida)
🏢 Skillinabox
📍 Noida