Job Description
Job Summary
nWe are looking for experienced and customer-focused Customer Service Executives to join our team for an international process.
nThe ideal candidate should have a minimum of 1 year of experience in International Voice or Chat Customer Service and should have excellent communication and customer-handling skills.
nKey Responsibilities
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- Handle customer queries through International Voice or Chat support.n
- Understand customer requirements and provide accurate solutions.n
- Respond to customer queries professionally and within the required time.n
- Resolve customer concerns and complaints effectively.n
- Customer-focused and professional.n




- Confident while communicating with international customers.n
- Valuable at handling customer queries and resolving issues.n
- Maintain accurate records of customer interactions.n

nRequirements
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- Excellent verbal and written communication skills.n
- Strong customer-handling and problem-solving abilities.n
- Good listening and interpersonal skills.n
- Basic computer knowledge.n
- Willingness to work in rotational/UK shifts, if applicable.n
- Candidates with international customer service experience will be preferred.n

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📌 Customer Service Executive (Mumbai)
🏢 WNS
📍 Mumbai