About the Role
We are seeking Pharma Services Contracts and Operations Professionals to be a part of our growing team. The chance is for both an individual contributor and an operational line management role focused on commercial process excellence, systems ownership, and team development. Not a sales or delivery position.
The successful candidate will participate in contract preparation/execution, CRM data quality, e-signature workflows, and continuous process improvement across our operations.

About the Role
We are seeking a Commercial Operations Manager to join our growing team. This is an operational leadership role focused on commercial process excellence, systems ownership, and team development.
This is not a sales or delivery position .
The role combines people management, contract governance, and system ownership, ensuring high standards of execution across a global organization.

Key Responsibilities
1. People & Team Management (Owner)
- Line manage COE staff responsible for Salesforce data validation and contract execution
- Build a high-performance,



process-driven team culture
- Ensure consistent execution standards across business lines
- Plan team capacity aligned with business growth
- Support onboarding and development of team members

2. Contract Execution & Governance (Owner)
- Own end-to-end contract execution for audits and consulting engagements
- Ensure contracts are compliant, accurate, and aligned with scope and pricing
- Oversee contract review, approvals, and escalation handling
- Maintain consistent global contracting standards

3. Salesforce Data Validation & Enforcement (Owner)
- Ensure data quality and order-readiness in Salesforce
- Validate scope, pricing, service type, and contractual alignment
- Enforce completeness and reject non-compliant submissions
- Maintain Salesforce as the single source of truth

4. DocuSign Ownership & System Integration (Owner)
- Act as business owner of DocuSign
- Manage workflows and system integrat

📌 Commercial Operations Manager (Hyderabad)
🏢 Rephine
📍 Hyderabad