08 Sep
|
Aurawill
|
Erode
Job DescriptionJob Title: Telesales Specialist(Hindi & English)
NCompany: Aurawill
NEmployment Type: Full-Time
NLocation: Coimbatore (On-site)
NAbout the Company
nAurawill is a fast-growing health and wellness brand trusted by 1,00,000+ families across India. We are committed to bringing back wholesome, chemical-free nutrition through thoughtfully crafted, traditionally prepared foods made with carefully selected natural ingredients.
NDriven by innovation and a passion for healthy living, Aurawill is building products that make nutritious eating simple, convenient, and accessible for every family.
NJob Description
nWe are looking for a proactive and target-driven Telesales Specialist to convert leads into customers, drive product sales, and build lasting customer relationships through outbound calling and consistent follow-ups.
NKey Responsibilities
n
- N
- Make outbound calls to leads, website inquiries, and cart abandoners to convert them into paying customers. N
- Explain product advantages and recommend the right pack size/plan based on customer needs. N
- Convert one-time buyersinto monthly subscribers. N
- Follow up on orders, including COD orders, to confirm orders and reduce cancellations and returns. N
- Handle customer queriesrelated to ingredients, usage, delivery, and payment. N
- Re-engage inactive customers and drive repeat purchases. N
- Cross-sell and upsell related products wherever relevant. N
- Maintain accurate call logs and lead records in the CRM. N
- Respond to customer inquiries through phone, email, and chat. N
- Achieve daily, weekly, and monthly sales targets. N
nCandidate Requirements
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- n
- 1–3 years of experience in Telesales, Inside Sales, or Customer Service with a sales component. N
- Fluent in Hindi – Mandatory. N
- Excellent verbal communication skills in English – Mandatory. N
- Solid persuasion, negotiation, and objection-handling skills. N
- Comfortable making a high volume of calls daily.
📌 Telesales Specialist (Erode)
🏢 Aurawill
📍 Erode