Client Servicing Specialist

We are looking for a Client Servicing Specialist with 3+ years of experience in an advertising, branding, digital, marketing, or creative agency workplace.
The ideal candidate will be responsible for managing day-to-day client relationships, understanding briefs, coordinating with internal teams, and ensuring projects are delivered smoothly from brief to final execution. This role requires someone who is proactive, organized, client-focused, and comfortable working in a fast-paced creative environment.
Key Responsibilities
- Manage day-to-day communication with clients and build strong, professional relationships.
- Understand client requirements and translate briefs into clear and actionable internal requirements.
- Manage and coordinate multiple projects across branding, social media, digital, content, influencer marketing, and video production .
- Coordinate closely with creative, strategy, design, content, influencer, and production teams to ensure smooth project execution.
- Manage project timelines, deliverables, approvals, revisions,



and client feedback.
- Ensure projects are delivered on time, within agreed requirements, and to the expected quality standards.
- Proactively follow up with internal teams and clients to ensure projects remain on track.
- Prepare project updates, status reports, meeting notes, and client presentations as required.
- Handle client queries, feedback, and concerns professionally and work with internal teams to provide timely solutions.
- Develop strong client relationships and understand their ongoing business and communication needs.
- Identify opportunities for upselling, cross-selling, and account growth .
- Support new business opportunities, pitches, proposals, and client presentations when required.
- Coordinate with relevant teams on quotations, budgets, invoicing, and other commercial requirements.
- Maintain accurate project documentation and ensure all stakeholders are aligned throughout the

📌 Client Servicing Specialist (India)
🏢 OneDigital Entertainment
📍 India