About Anoud Technologies
Anoud Technologies builds scalable, high-quality Insurance product solutions, partnering closely with global stakeholders and delivery teams.
The Role
Anoud is hiring an Operations Delivery Manager to own end-to-end delivery of our Insurance product implementation for onshore/global clients, working out of our Chennai offshore team. This is an application implementation delivery role – the person will lead product configuration, rollout, and go-live delivery for insurance clients, not infrastructure or platform operations. Solid stakeholder management is core to this role, as the person will be the primary bridge between onshore business/client stakeholders and the offshore implementation team.
Key Responsibilities
1. Insurance Product Implementation & Delivery Management
Own end-to-end delivery of Insurance product implementations – configuration, testing, UAT, and go-live
Ensure implementation delivery consistently meets agreed SLAs, OLAs, KPIs, and client expectations
Establish clear ownership, accountability,



and governance across implementation and engineering teams
Monitor delivery performance, identify implementation risks, and initiate corrective actions
Drive delivery maturity through standardization, automation, process improvement, and implementation best practices
Ensure business-critical product rollouts have appropriate coverage, documented procedures, and escalation mechanisms
Maintain a strong focus on delivery quality, client satisfaction, and product reliability
Provide regular management reporting covering implementation health, risks, issues, and improvement initiatives
2. Stakeholder Management (Core Strength Required)
Act as the primary offshore point of contact for onshore/global client stakeholders and leadership
Lead client and internal governance calls, presenting delivery status, risks, and outcomes with clarity and confidence
Build and maintain trusted, long-term relationships with client stakeholders across busi

📌 Operations Delivery Manager – Insurance Product Implementation (Chennai)
🏢 Anoud Technologies
📍 Chennai