Employee Grievances & ER Case Management
· Manage employee grievances and ER cases, including fact-finding, case tracking, stakeholder coordination, and closure.
· Maintain confidential case records covering case status, ownership, ageing, actions, escalation, and closure.
· Identify recurring grievance themes and provide insights to HR leadership for preventive interventions.
Critical Incidents & Disciplinary Matters
· Manage critical employee incidents involving conduct, behavioural, workplace, and other sensitive matters.
· Coordinate investigations, statements, evidence, and disciplinary actions arising from misconduct, policy violations, and Code of Conduct breaches.
· Ensure cases are handled consistently in line with approved policies and established processes, in consultation with HR leadership and Legal where required.
Suspension, Termination & Involuntary Separation
· Manage end-to-end HR Operations processes for suspension, termination, and involuntary separation cases.
· Coordinate required approvals, employee communications, separation documentation,



and stakeholder actions with HRBP, Business, Legal, Payroll, IT, and other teams.
· Track cases through final resolution and ensure appropriate records are maintained.
ER Letters, Records & Documentation
· Own ER documentation and the central repository for sensitive employee case records.
· Draft, coordinate, and maintain ER/statutory letters including show-cause notices, warning/disciplinary letters, suspension letters, termination letters, and involuntary separation documentation.
· Ensure approved templates, version control, confidentiality, data accuracy, and audit readiness of ER records.
Policy, Compliance & Stakeholder Management
· Partner with HR leadership and Legal to ensure ER processes align with applicable employment laws, statutory requirements, and internal policies.
· Support review of the Code of Conduct and disciplinary/ER processes and recommend improvements based on case trends.
· Colla

📌 Manager – Employee Relations (India)
🏢 Ample Group
📍 India