08 Sep
|
Orbion Infotech
|
India
08 Sep
Orbion Infotech
India
About The Opportunity
Orbion Infotech is a rapid-scaling enterprise technology consultancy empowering global brands to modernize their CRM and service operations through Salesforce. We specialize in end-to-end Salesforce implementations — from Auto Cloud, Service Cloud, and Field Service Lightning to AI-driven customer success frameworks. Our teams build scalable, API-first solutions that unify customer data, automate service workflows, and drive measurable ROI for clients across BFSI, manufacturing, and logistics sectors.
Role & Responsibilities
Lead end-to-end Salesforce Auto Cloud + Service Cloud implementations — from discovery to deployment — for enterprise clients in India and APAC.
Design and configure Salesforce object models, process automations (Flow, Process Builder), validation rules, and Service Console layouts aligned with automotive and service industry standards.
Integrate Salesforce with ERP, telematics, and customer portals via REST/SOAP APIs and middleware tools like MuleSoft or Boomi.
Mentor junior consultants and manage delivery timelines, quality,
and client expectations across remote, cross-functional teams.
Translate complex business requirements into technical specs and conduct UAT, training, and post-go-live support for service operations teams.
Drive adoption of Salesforce best practices — including data governance, security model design, and performance optimization — to ensure scalable, secure deployments.
Skills & Qualifications
Must-Have
Salesforce Service Cloud
Salesforce Auto Cloud
Salesforce Flow
Salesforce Lightning Experience
Process Builder
Apex Triggers
REST API
Salesforce Admin Certification
Preferred
Field Service Lightning (FSL)
Salesforce Experience Cloud
MuleSoft Integration
Benefits & Culture Highlights
100% remote role with flexible hours — work from anywhere in India.
Competitive CTC + performance bonuses + certified Salesforce training sponsorships.
Work with Fortune 500 clients and shape next-gen service ecosy
📌 Salesforce Auto cloud+ Service (India)
🏢 Orbion Infotech
📍 India