Marketplace Operations Associate – &Done;

At &Done;, we’re redefining what high-performance haircare looks like for Indian hair. Backed by biotechnology and scientific precision, our formulations are designed specifically for Indian hair and weather—delivering results global brands weren’t built to offer.

We started in salons, earning the trust of top stylists across India, and are now scaling rapidly through our direct-to-consumer launch.

Founded by Saumya Yadav (Stanford GSB ’19, IIT Delhi ’13; ex-Urban Company, ex-Udayy) and Atit Jain (BITS Pilani ’09; 2X founder – Pluss, Bulbul; ex-VC at Elevation Capital), we’re VC-backed and building a category-defining brand from the ground up.

Your Role: Marketplace Operations Associate

As a Marketplace Operations Associate, you will be responsible for ensuring the smooth day-to-day operations of our marketplace channels. You will work closely with internal teams to ensure timely PO processing, dispatches, and seamless execution across platforms.

Key Responsibilities (KRAs)

Marketplace Operations




Coordinate closely with the logistic operations team to ensure timely PO processing and dispatches across all marketplace channels
Proactively track pending POs and dispatches and ensure there are no delays
Coordinate with relevant teams to resolve operational issues and ensure smooth marketplace execution
Take ownership of day-to-day marketplace requirements and drive them to closure
Inventory & Stock Management
Monitor inventory levels across marketplace platforms to maintain healthy stock availability and highlight potential inventory gaps or concerns
Get involved in inventory planning across channels based on sales trends, demand, and marketplace requirements
Work towards maintaining healthy DOH across channels
Track sell-through and identify replenishment requirements proactively
Coordinate with the relevant teams to minimize stock-outs and avoid excess inventory
Invoicing & Reconciliation
Review marketplace invoices thoro

📌 Marketplace Operations Associate (Gurugram)
🏢 &Done
📍 Gurugram