Primary Responsibility:

Handle outbound calls, customer follow-up, resales and renewal opportunities for General Insurance products, convert marketing generated leads.

JOB DESCRIPTION
We are looking for Telecallers to handle General Insurance business through systematic outbound calling, customer follow-ups and lead conversion.

Key Responsibilities:
• Make outbound calls to leads generated through marketing campaigns.
* Follow up with prospective and existing customers regularly.
* Handle insurance resales and renewal opportunities.
* Explain Life and General Insurance products and address customer queries.
* Convert leads into sales and achieve assigned targets.
* Set appointments for the sales team wherever required.




* Maintain proper records of calls, follow-ups and lead status.
* Build good customer relationships and ensure timely follow-up.
Experience
• 1–5 years of experience in Telecalling, Telesales, Inside Sales or Insurance Sales.
* Insurance experience in Life, General or Health Insurance is preferred.
* Candidates with BFSI/BPO telesales experience may also be considered.
* Positive communication, convincing and follow-up skills.
* English communication preferred.
* Candidates based in Kochi/Ernakulam preferred.

📌 Telecaller (Kochi)
🏢 HTIC Global
📍 Kochi