Job title: Manuscript Submission Expert
Department: Publication Support
Location: Goregaon West, Mumbai
Shift timings: Need someone who would be adaptable to work in both shifts. 5 Days work. Should be comfortable to work on Saturday and Sunday with weekly offs on week days.

Role Description:
As a submission expert, you’re joining a team of Research Publication Support experts who work with researchers from around the world in communicating the latest innovative research. As an expert you will be responsible for submission of manuscripts to renowned journals throughout the world and aligning the manuscript as per journal guidelines. You will also be communicating with authors, professors, and universities head to resolve their queries about the process. The exciting and the challenging part of the day would be you will be involved in Client servicing, Project management and developmental activities for ensuring the smooth running of the process. This makes the position challenging and is ideal for those who are interested in continual learning and self-development in this role.




Key Responsibilities:
1. Understanding the scope of research in the manuscript and rectifying it with the assistance of internal team/functions to meet the journal expectations.
2. Creating client profile on their behalf if not already done by the client on journal.
3. Addressing the questions required by the journal on behalf of the client.
4. Preparing a checklist of questions required by the journal and sending to client to answer those which we are unable to answer. (Fixed template)
5. Preparing a Merged PDF and sending client for confirmation before final submission.
6. Answering client questions or concerns in a timely, informative, and professional manner.
7. Emailing journals if certain details need to be checked/rectified on client’s behalf.
8. Checking the status of submission on a monthly basis and updating the records.
9. Assisting in process development to ensure smooth functioni

📌 Manuscript Submission Expert (Borivali)
🏢 Enago
📍 Borivali