About Position:

We are seeking an experienced Salesforce Functional Analyst to collaborate with business stakeholders, product owners, Salesforce developers, architects, and integration teams. The ideal candidate will be responsible for translating business requirements into scalable Salesforce solutions while ensuring successful delivery of Salesforce transformation initiatives across the organization.

Role: Salesforce Functional Analyst
Location: All Persistent Locations
Experience: 10 to 17 Years
Job Type: Full Time Employment

What You'll Do:

Partner with business stakeholders to understand business processes, challenges, and functional requirements.
Conduct workshops, requirement gathering sessions, process mapping, and impact assessments.
Translate business requirements into user stories, acceptance criteria, functional specifications, and process flows.
Analyze Salesforce platform capabilities and recommend standard or customized solutions.




Collaborate with Salesforce Architects and Developers to ensure functional requirements are technically feasible and aligned with platform best practices.
Support configuration decisions across Salesforce Sales Cloud, Service Cloud, and related Salesforce products.
Identify opportunities for business process improvement, automation, and platform optimization.
Define data requirements, field mappings, validation rules, business rules, and reporting needs.
Work with integration teams to define functional requirements for APIs, middleware, event-driven integrations, and system-to-system connectivity.
Facilitate solution walkthroughs, stakeholder reviews, demonstrations, and design discussions.
Prepare and execute functional testing, System Integration Testing (SIT), and User Acceptance Testing (UAT).
Create test scenarios, test cases, and support defect resolution activities.
Coordinate with technical teams to manage defects and ensure successful delivery of requirements.
Support release planning, deployment validation, an

📌 Salesforce Functional Analyst (Pune)
🏢 Persistent Systems
📍 Pune