Customer Support Executive

Location
Bangalore
Experience
Fresher or Experienced
0 - 1 Years of Experience
Qualifications
Education: Graduate
Language Proficiency: Hindi & English
Additional Skills
Engage with newly onboarded drivers
Guide drivers through trip completion milestones
Ensure a smooth onboarding experience
Resolve driver queries efficiently
Target-driven approach
Key Responsibilities
Follow-Up for F5 (First 5 Trips)
Call drivers 5 days after onboarding
Remind them about completing 5 trips within 7 days to earn a ₹100 Joining Bonus (JB)
Address any operational issues
Follow-Up for F50 (First 50 Trips)
Call drivers 25 days after onboarding
Encourage them to complete 50 trips within 28 days to earn a ₹250 JB




Motivate drivers by explaining the financial perks and performance incentives tied to milestone achievements
Eligibility Criteria
Any Graduate
Good communication skills in English & Hindi
Proficiency in any of the following Regional Languages: Telugu, Tamil, Marathi
Strong problem-solving skills
Ready to work from the office
Salary
NTH: 17k + 4k Variable pay plus PF & ESIC
Shift
Day shift
Week off
Sunday off
Mode of Interview
Virtual/Telephonic

Requirements
Requirements:
Any Graduate
Good communication skills in English & Hindi
Strong problem-solving skills

Benefits
Benefits

Salary- NTH: 17k + 4k Variable pay plus PF & ESIC

Shift- Day shift

Week off- Sunday off

📌 Customer Support Executive (Bengaluru)
🏢 2COMs
📍 Bengaluru