About the role
Blue Machines AI builds a production AI agent platform used by large enterprise customers to automate customer interactions at scale — across phone calls, web chat, WhatsApp, and email. The same agent has to hold up whether it's handling a live call, a chat thread, or an email, each with its own failure modes: a voice call breaks on latency and STT/TTS accuracy, a chat session breaks on state and context handling, WhatsApp breaks on message formatting and delivery, email breaks on threading and turnaround. A regression in any of these isn't a broken UI — it's a customer's live support channel going down.
We're hiring a Senior QA Engineer to own quality across both the agents themselves and the platform that builds and runs them: the agent builder/configuration flows, workflow orchestration, integrations, and the admin surfaces customers use to manage their agents. You'll build automated coverage for our APIs, services, and agent flows, and go deep on the channel-specific and platform-specific failure modes that a generic QA playbook won't catch.



You'll work directly with engineering, not behind a ticket queue, and your calls on release-readiness will carry real weight.
What you'll do
Design and maintain automated test suites (API, integration, and regression) and wire them into CI/CD so nothing ships without passing them.
Build and run test coverage across every channel the agent operates in: voice (call flow, STT/TTS accuracy, latency and timing, degraded network conditions), web chat (state and context handling across turns), WhatsApp (message formatting, delivery, session handling), and email (threading, formatting, response turnaround) — with the same conversation logic and business rules holding up consistently across all of them.
Test the platform layer itself, beyond individual agent conversations: agent builder/configuration flows, workflow orchestration, third-party integrations, and the admin/dashboard surfaces customers use to manage and mo

📌 Senior QA Automation Engineer (Bengaluru)
🏢 Blue Machines AI
📍 Bengaluru