JJob Summary:
We are seeking a proactive and customer-focused Customer Relationship Executive responsible for managing client interactions, resolving queries, and ensuring high levels of customer satisfaction. The role requires strong communication skills and the ability to coordinate effectively with internal teams.

Key Responsibilities:
- Maintain strong relationships with existing and potential clients
- Resolve customer complaints and provide appropriate solutions within defined timelines
- Coordinate with internal departments (sales, operations, accounts) for issue resolution
- Maintain and update customer records and databases accurately
- Follow up with customers to ensure satisfaction and service quality
- Assist in onboarding new clients and explaining company services
- Generate reports on customer feedback and service performance




- Ensure adherence to company policies and service standards

Required Skills & Qualifications:
- Bachelor’s degree in any discipline
- 1-3 years of experience in customer service or client handling (preferred)
- Excellent communication and interpersonal skills
- Positive problem-solving and conflict resolution abilities
- Basic knowledge of MS Office and CRM tools
- Ability to multitask and work under pressure

Key Competencies:
- Customer-centric approach
- Strong coordination and follow-up skills
- Attention to detail
- Time management
- Team collaboration

Pay: ₹10,500.00 - ₹34,500.96 per month

Benefits:
- Cell phone reimbursement
- Leave encashment
- Provident Fund

Work Location: In person

📌 Admin & Customer Relationship Executive (Gurugram)
🏢 THIKEDAAR.COM
📍 Gurugram