Resolving customer complaints brought to your attention via telephonic conversation.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support,
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.
Pay: ₹21,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)
Experience:
- BPO: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
Work Location: In person
📌 Customer Service Executive (Noida)
🏢 IXAMBEE
📍 Noida