08 Sep
|
Education Network - Atmia Education
|
Mumbai
08 Sep
Education Network - Atmia Education
Mumbai
Education Network - Atmia Education - SEU
In collaboration with MIT - Boston, USA
A contract has been executed between the world’s highest-rated university, QS #1 — MIT (Massachusetts Institute of Technology), Boston, USA — and SEU, Georgia, Europe | Atmia Education, India.
35+ Years of Success | 40+ Admission Centres Across India, GCC & Europe | Trusted by 20,000+ Students | Honored by Forbes and Times of India
We are hiring a Student Success Executive - Concierge Services to manage the student journey after admission closure and first-semester fee payment.
We are looking for professionals who can deliver premium concierge-style support, build trust with families, and ensure every admitted student feels guided and supported throughout the visa journey.
Key Responsibilities
- Manage student cases after admission confirmation and first-semester fee payment
- Guide students and parents on post-admission process, documentation, finance readiness, and visa stages
- Follow up for pending documents, declarations, financial papers, and required submissions
- Coordinate with counselling, admissions, documentation, visa, finance, and support teams
- Maintain regular communication with students and parents until visa process is completed
- Keep proper case records, updates, and follow-up remarks in CRM / lead systems
- Ensure smooth handover back to senior counsellor after visa for remaining payment and reporting process
- Maintain high standards of professionalism, service quality, and trust-building
- Experience in student support, admissions, documentation, visa guidance, customer success, or coordination
- Excellent communication and follow-up skills
- Strong ability to handle parents and students with professionalism and clarity
- Detail-oriented, service-minded, and disciplined
- Experience in overseas education / international admissions will be preferred
- Positive command of English, Hindi, and regional language will be an advantage
Compensation: Best in industry
📌 Student Success Executive (Mumbai)
🏢 Education Network - Atmia Education
📍 Mumbai