Job Title: Customer Support Executive

We are looking for a dedicated and empathetic Customer Support Executive to join our team at

Dailiyo.

As the primary point of contact for our customers, you will play a crucial role in ensuring a

seamless experience for those booking home services. You will manage inquiries, resolve

scheduling conflicts, and maintain high satisfaction levels through clear and proactive

communication.

Key Responsibilities
- Booking Management: Manage and confirm service bookings, ensuring all details are

accurate for both the customer and the service associate.

inquiries, pricing, and timing.
- Conflict Resolution: Address customer concerns or service delays with a calm and

skilled demeanor, ensuring a 30-minute arrival window is communicated and

managed effectively.
- Coordination: Act as a bridge between customers and field staff to ensure timely arrivals

and smooth session handovers.
- Data Entry: Maintain accurate records of customer interactions and feedback in our

tracking systems.





Required Skills & Qualifications
- Education: 12th pass
- Communication: Excellent verbal and written communication skills in English and Hindi

(local language proficiency is a significant advantage).
- Experience: 0-2 years of experience in customer service, retail, or operations.

Work Details
- Shift: Standard 9 -hour shifts (flexible scheduling may be required during peak periods).
- Location: Ahmedabad (Navrangpura).
- Salary: Competitive, based on experience and performance.

Why Join Dailiyo?

At Dailiyo, we are building a hyperlocal ecosystem that simplifies home lives. Joining us means

being part of an early-stage startup environment where your voice is heard, and your

contribution directly impacts our growth and operational excellence.

Pay: ₹12,461.05 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Executive (Ahmedabad)
🏢 VARGA PROFESSIONALS
📍 Ahmedabad