The Senior Manager - Operations is responsible for overseeing daily operational activities, ensuring smooth client communication, effective vendor coordination, and process efficiency. The role requires robust leadership, planning, and system management skills to support business growth and service excellence.

Key Responsibilities:
- Manage end-to-end operational processes and ensure timely project execution
- Handle key client communication and coordination to meet service expectations
- Manage vendor relationships, negotiations, performance, and payments
- Coordinate between internal departments for a smooth workflow
- Monitor operational KPIs and prepare management reports
- Ensure process compliance, quality standards, and cost control
- Resolve operational issues and improve process efficiency
- Implement and manage ERP systems for daily operations and reporting
- Maintain documentation,



contracts, and service records
- Support senior management in strategic operational planning

Required Skills:
- Strong client communication and coordination skills
- Proven vendor management and negotiation abilities
- Proficiency in ERP software
- Advanced knowledge of MS Office (Excel, Word, PowerPoint, Outlook)
- Excellent problem-solving and decision-making skills
- Team leadership and process improvement mindset
- Strong organizational and multitasking abilities
- Analytical mindset with attention to detail
- Ability to work under pressure and meet deadlines

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Operational Manager (Rajkot)
🏢 Creatofox Communication
📍 Rajkot