Job description:
Key Responsibilities:
- Greet and welcome walk-in visitors in a skilled and friendly manner
- Handle incoming calls and route them to the appropriate departments
- Make outbound calls to clients/leads as per company requirements
- Maintain call records and follow-up sheets
- Explain basic services/products to potential customers over the phone
- Schedule appointments and maintain meeting calendars
- Manage visitor logs and handle courier/delivery records
- Keep the reception area clean and organized at all times