About Us
Gian Jyoti Global School is a premier CBSE-affiliated institution with a proud legacy of over 52 years in delivering quality education.
Position:Tele-caller cum Receptionist
Location: Mohali, Punjab
Role Description
To manage admission-related inquiries through calls and front desk interaction, provide accurate information to parents, and ensure a smooth and positive admission experience for prospective families.
Key Responsibilities
- Make and receive calls related to school admissions.
- Handle admission inquiries from parents courteously and professionally.
- Explain school programs, admission procedures, fee structure, and important dates.
- Follow up with prospective parents/leads and update admission status.
- Maintain and update admission records, call logs, and lead data accurately.
- Assist during admission events,
orientations, and school activities.
Required Skills & Competencies
- Excellent communication and interpersonal skills.
- Positive spoken English and writing skills.
- Strong people-handling and convincing skills.
- Pleasant personality with a professional attitude.
- Ability to multitask and work under deadlines.
Qualification & Experience
- Graduate or equivalent qualification preferred.
- Prior experience in telecalling or front desk. School experience is required/will be an advantage.