Job Title: Front Desk Executive
Department: Front Office / Administration
Location: Vedansh Superspeciality Hospital & Heart Centre
Reporting To: Hospital Administrator / Front Office Incharge
Job Summary:
Roles & Responsibilities:
- Attend and guide patients and visitors at the reception in a polite and professional way.
- Register OPD and IPD patients in the system and manage appointment scheduling.
- Prepare and handle OPD and IPD billing accurately.
- Collect payments (cash/online) and issue proper receipts.
- Coordinate with doctors, nursing staff, and other departments for smooth patient flow.
- Prepare and draft discharge summaries as per doctor’s instructions.
- Complete discharge billing and documentation without delay.
- Answer phone calls and handle patient inquiries properly.
- Maintain proper records in the hospital software.
- Ensure the reception area is organized and welcoming.
- Maintain confidentiality of patient records and hospital information.
- Handle patient concerns calmly and inform the reporting authority if needed.
Qualification & Experience:
- Graduate in any stream (Hospital Administration preferred).
- 1-2 years of experience in hospital/front office preferred.
- Basic knowledge of MS Office and hospital software.
Required Skills:
- Valuable communication skills.
- Pleasant personality and positive attitude.
- Sharp-minded and adaptable.
- Ability to handle pressure during busy OPD/IPD hours.
- Basic understanding of billing and hospital process.
Working Hours:
Rotational shifts as per hospital policy (including Sundays/holidays if required).
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Front Desk (Dadri)
🏢 Vedansh Superspecility Hospital
📍 Dadri
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