We are looking for a confident and customer-focused Tele Sales Executive to handle customer enquiries, qualify leads, understand requirements, and guide prospects toward the right product or next step.
Key Responsibilities
* Handle incoming enquiries and customer calls.
* Contact and follow up with leads from different channels.
* Understand customer requirements, budget, application, and purchase intent.
* Qualify leads and identify genuine sales opportunities.
* Maintain proper lead and follow-up records.
* Provide basic product information and coordinate for technical queries.
* Conduct video calls with customers when required.
* Follow up with qualified leads and coordinate with the sales team for quotations, site visits, or further assistance.
* Ensure a professional and positive customer experience.
What We Are Looking For
* Good communication and conversational skills.
* Confident in handling customers over phone/video calls.
* Valuable listening and lead qualification skills.
* Customer-focused approach.
* Basic computer and CRM/data-entry knowledge.
* Experience in telesales, telecalling, inside sales, lead qualification, or customer handling preferred.
Key Performance Areas