08 Sep
|
Experian
|
Hyderabad
08 Sep
Experian
Hyderabad
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job Description
Job description
Support the successful onboarding, implementation and ongoing delivery of Verifications, Affordability Passport & Support Hub products by coordinating internal teams, managing delivery activities and ensuring an excellent client experience.
Key Responsibilities
Manage onboarding activities through to completion.
Review and validate delivery prerequisites and documentation.
Coordinate client testing, UAT and production go-lives.
Maintain delivery trackers, reports and governance documentation.
Manage client communications throughout the delivery lifecycle.
Investigate delivery issues and coordinate resolution activities.
Work with GTM, Product,
Engineering, Security and Support teams.
Ensure adherence to delivery frameworks, controls and compliance requirements.
Contribute to process improvement and documentation enhancements.
Support client escalations and service recovery activities.
Review Data Subject Access Requests, ensuring requests are completed within required service levels and regulatory requirements.
Qualifications
Qualifications
Stakeholder management Client-facing communication Project/delivery coordination Problem solving Process improvement Reporting and governance Documentation management Ability to manage multiple priorities
Additional Information
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Outstanding Place To Work™ in 26 countries to name a few. Check out Experian Life on social or
📌 Client Delivery Associate (Hyderabad)
🏢 Experian
📍 Hyderabad