Are you experienced in International Voice / First-Party Collections and looking for your next opportunity? We’re hiring Collections Specialists for an exciting U.S. customer-facing voice process in Gurgaon, Haryana Location: Gurgaon (GGN), Sector 30 Mode: Work From Office Role: Collections Specialist - US Process Work Week: 5 Days | 2 Rotational Offs Shift: Rotational Shifts Cab: Free Both-Way Cab Facility Key Responsibilities • Handle inbound & outbound calls with U.S.-based customers • Manage past-due accounts with empathy and professionalism • Resolve billing disputes and account-related concerns • Negotiate realistic payment arrangements • Maintain accurate CRM notes,



payment promises & account records • Deliver excellent customer service while achieving collection goals What We’re Looking For Prior experience in First-Party Collections / International Customer Support U.S. Voice experience preferred Minimum B2 English proficiency Solid communication & conflict-resolution skills High emotional intelligence and customer-handling ability Comfortable working from the Gurgaon office & during night shifts. Why Join? Paid product, tool & soft-skill training 5-day working week Growth opportunities Modern workplace environment Cab facility within the eligible transport radius Compensation: 3.2 LPA Interested? Share your resume at: Open for referrals as well.

📌 Collections Specialist (Haryana)
🏢 PineQ Lab Technology
📍 Haryana