Designation: VP- Operations
Years: 10-18 years
Location: Hyderabad

Qualification: CA/ CPA Mandatory

Role Overview
The Vice President – Operations will be responsible for the overall operational performance of
our client's Accounting, Tax, Payroll, Compliance and CFO Services functions.
This is a strategic leadership role responsible for building scalable operating systems,
strengthening service delivery, improving productivity and quality, developing operational
talent, and driving technology-enabled transformation across the organization.
The ideal candidate will combine solid operational leadership with a deep understanding of finance and accounting services, preferably within a U.S. accounting, tax, payroll, compliance, outsourcing, BPO, CAS or professional services environment.
The VP – Operations will work closely with the Founder/CEO, functional leaders, Product and
Technology teams, and Client Success/Sales teams to translate business objectives into effective
operational execution.

Key Responsibilities
Operations Strategy:



Develop and execute scalable operations strategies across
Accounting, Tax, Payroll, Compliance and CFO Services.
Service Delivery: Oversee end-to-end service delivery, ensuring high standards of
quality, accuracy, timeliness and client satisfaction.
 Process & Automation: Standardize processes, improve operational efficiency and
drive automation in partnership with Product and Technology teams.
 People Leadership: Build, lead and develop high-performing operations teams,
managers and functional leaders.
 Performance Management: Establish operational KPIs and dashboards to monitor
productivity, quality, SLAs, capacity and profitability.
 Capacity & Scalability: Lead workforce planning and operational readiness to
support business growth and seasonal demand.
& Risk: Strengthen quality-control frameworks, operational controls and
compliance processes.
 Cross-Functional Leadership: Collaborate with the CEO, Sales, Client Success,
Fina

📌 Vice President Operations (Hyderabad)
🏢 Adept Global
📍 Hyderabad