Job description

What will you do

- Work collaboratively with business and technology stakeholders in defining future-state technology architectures and roadmap that take into account the business goals, priorities and timelines.
- Work with stakeholders to understand potential opportunities and recommend solutions.
- Work with business teams to rapidly test out hypotheses, setup and demo Salesforce functionality, and guide the development team for demos.
- Determine and produce artifacts that will guide technical teams to drive to meaningful business outcomes
- Provide oversight for technical work to ensure platform standards are followed
- Monitor and maintain platform health using KPIs for performance, data quality, technical debt and agility
- Maintain up-to-date documentation of current state architecture, data flows and integrations for Sales and Support applications.
- Acts as technical tier 4 for unresolved inquiries within the purview of the role.
- Collaborates with key stakeholders to ensure regulatory and overall data compliance and adherence to business process controls.

What will you bring

- 7 to10 years of Salesforce Development or advanced admin experience with 3+ years of experience as an application/platform architect, with responsibility for defining target state architecture for solutions on Salesforce
- Certifications Salesforce Experience Cloud Consultant, Salesforce Certified Technical Architect (CTA)



or Salesforce Systems Architect
- Solid working experience implementing Salesforce Experience Cloud for Partner Relationship Management (PRM)
- Extensive experience in implementing and managing complex compensation logic, configuring rewards and incentive rules for partners.
- Experience with Rebate Management and Loyalty management.
- Deep understanding of Sales and Service Cloud
- Demonstrated ability to engage stakeholders, align architectural designs, balance speed with best practices, and provide technical guidance to delivery teams.
- Must have expertise in complex Salesforce Flow design and merging, implementing integrations via Invocable objects, and aligning with BPMN-based business processes.
- Extensive knowledge of Salesforce governor limits
- Expertise in applications development such asIntegration Techniques/Patterns, Data Modeling/Patterns, Security Patterns
- Effective interpersonal skills to influence and socialize the solution designs
- Thorough understanding of the Sales domain.
- Experienced with the principles of agile development methodologies

The following are considered as a plus:

- Design and Building of custom solution or managed packages for Salesforce
- Technical governance oversight of multiple development teams CRM Analytics (CRMA) iPaaS integration tools such as Workato, Boomi or integration using Kafka

📌 Salesforce Architect - Experience Cloud expertise (Bengaluru)
🏢 Red Hat
📍 Bengaluru