Salesforce Administrator Preferred Location: Hyderabad / Coimbatore or Open for any LTM Locations Experience: 5-8 Years Must have Sales Cloud Experience cloud marketing cloud Byner Bullhorn Understanding CICD Focus Functional Configuration Testing and 2nd Level Support Role Description Functional Ownership Declarative configuration of Sales Cloud Bullhorn Connexys and Byner to align with business recruitment and financial workflows Portal Management Configure and maintain the Experience Cloud setting Byner Portal managing themes branding navigation and external user access 2nd Level Support Serve as the escalation point for the helpdesk resolving technical and handling issues related to the supported applications Process Automation Design test and deploy Salesforce Flows to automate the applications Integration Monitoring Perform daily health checks on logs identify and resolve data mapping or validation errors at the functional level Platform Monitoring and maintenance Ensure availability performance and security of the platform Prepare and install patches and updates Scrum Participation Active involvement in Sprint ceremonies translating business needs into detailed User Stories with clear Acceptance Criteria Create increments together with team members and requestors Required Skills Declarative development Knowledge of Flow Builder Validation Rules Setup and Sharing Architecture
- Technical and end user documentation
- Salesforce platform valuable knowledge of the Salesforce platform features setup and applications like Sales Cloud and Marketing Cloud
- Experience Cloud Proven ability to build and manage sites using Experience Builder
- Marketing Cloud Understanding of Marketing Cloud classic and next generation configuration and integration
- Managed Package Proficiency Functional understanding of Bullhorn Connexys and Byner
- Security Access Expertise in Permission Sets and sharings
- Platform Security Understanding of security settings and incident management
- Software Lifecycle deployment of releases and changes between sandboxes and production environment CICD pipelines using tools like GitHub VSCode Jira
- Vendor management Communication with vendors like Salesforce or Bullhorn to solve issues prepare and implement software patches and packages Experience Soft Skills Experience 5 years as a Salesforce Admin Scrum Proven experience of working in an Agile Scrum team Communication High English proficiency ability to translate technical jargon for business stakeholders Ability to solve support tickets with the end user and 3rd Level Support German language proficiency favourable Mindset Agile team player confident creative communicative proactive willingness to take over tasks responsibilities and ownership and to work independently <
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