- Minimum 2 years of experience in a hospital or healthcare organization is mandatory.
- Candidates with experience in patient support, hospital calling, appointment booking, front office or healthcare customer support preferred.
- Should have strong communication and interpersonal skills.
- Ability to communicate comfortably in Telugu, Hindi and English will be preferred.
- Should be comfortable handling a high volume of patient calls.
- Must have a polite, patient and professional approach while dealing with patients and attendants.
- Candidates who have previously worked in a hospital/healthcare setting will be given preference.
- Minimum qualification: 12th pass.
- Full-time, work-from-office position in Chandanagar, Hyderabad.
- Salary: 20,000 50,000 per month, based on experience and skills.Role & responsibilities

Preferred candidate profile





- Handle incoming and outgoing calls from patients and attendants.
- Assist patients with appointment booking, confirmation, rescheduling and follow-ups.
- Provide information about doctors, departments, consultation timings and hospital services.
- Understand patient requirements and guide them to the appropriate department or doctor.
- Follow up with patients regarding appointments and enquiries.
- Coordinate with doctors, reception and hospital departments when required.
- Maintain accurate records of patient calls, enquiries and appointments.
- Handle patient concerns professionally and ensure a positive patient experience.
- Support the hospital team in improving appointment conversions and patient coordination.

📌 Customer Care Executive (Hyderabad)
🏢 Sai Deepa Hospital
📍 Hyderabad