- Serve as the primary point of contact for all customer quality concerns.
- Well versed with Injection molded plastic part Quality defects and quality checks.
- Receive, document, and analyze customer complaints and feedback.
- Coordinate timely responses and resolutions to customer issues.
- Lead cross-functional teams to investigate product or service issues.
- Conduct RCA using tools like 5 Whys, Fishbone, Pareto Analysis, etc.
- Develop and track corrective and preventive action plans.
- Identify patterns and improvement opportunities from customer data.
- Collaborate with production, R&D;, and operations to enhance product reliability.
- Ensure accurate documentation of all quality-related activities.
- Maintain compliance with regulatory standards and customer requirements.
Language Skill:
- English communication skills preferred
- Telugu Mandatory
📌 Quality Junior Engineer II (Hyderabad)
🏢 Jabil India Manufacturing
📍 Hyderabad
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