Job Summary

Job title Principal, Services E2E Solution Lead Exp 10-12 yrs Location - Bangalore

The End-to-End Solution Lead is accountable for the overall functional and solution integrity of complex, multi-platform business solutions. The role owns the design, alignment, and delivery of end-to-end processes across CRM, Field Services, CPQ, and ERP systems-ensuring scalability, consistency, and business value. This role bridges business strategy, process design, and technical execution, providing single-point accountability for solution coherence across initiatives, releases, and geographies in large-scale Services and digital transformation programs.

Key Responsibilities

- End-to-End Solution Ownership

Own the end-to-end solution design across platforms including Salesforce, ServiceMax, CPQ, and ERP (SAP / Oracle). Define and govern future-state processes and system architecture for Services, Quote-to-Cash, and related domains. Ensure all functional and technical components align to a coherent, scalable E2E solution. Act as the single point of accountability for solution consistency across streams and teams.

- Architecture Design Governance

Lead cross-functional solution design workshops and deep dives. Validate and approve: Functional designs Integration designs Cross-system data flows Ensure adherence to global templates, reference models, and fit-to-standard principles. Identify and manage functional and architectural risks, trade-offs, and dependencies early in the lifecycle.

- Delivery Oversight Lifecycle Management

Oversee the full solution lifecycle: design build test deploy stabilize. Ensure cross-stream coordination across Salesforce, ERP, CPQ, and integration teams. Support release planning and go-live readiness from an E2E perspective.



Act as escalation point for solution-related delivery issues and complex cross-platform defects.

- Integration Cross-System Leadership

Own the end-to-end integration vision across CRM, Field Services, ERP, and Finance systems. Ensure data consistency, process continuity, and clear ownership across system boundaries. Serve as the primary contact for cross-application and integration topics. Work closely with enterprise architects and middleware teams to validate integration patterns.

- Stakeholder Program Leadership

Act as a trusted solution advisor to senior business and digital leadership. Provide clear communication on solution choices, impacts, risks, and dependencies. Support governance forums, architecture boards, and leadership reviews. Drive alignment across internal teams and external implementation partners.

Requirements

- Strong experience designing end-to-end enterprise solutions across: Salesforce / ServiceMax CPQ platforms ERP systems (SAP ECC / S4HANA, Oracle)
- Deep understanding of Services and operational processes
- Proven experience with multi-system global deployments and template-based rollouts
- Ability to operate at both strategic and detailed levels
- Robust analytical, decision-making, and problem-solving capabilities
- Excellent stakeholder management across business, IT, and leadership
- Comfortable leading in ambiguity and driving alignment across complex organizations
- Bachelor s degree in Business, IT, Engineering, or related field.
- 8+ years of experience in solution design, architecture, or senior functional leadership roles.
- Experience in large-scale digital transformation or global template programs is a strong plus.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Principal, ServicesE Solution Lead (Bengaluru)
🏢 Schneider Electric
📍 Bengaluru