Inbound Customer Service Associate

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,60,000 ₹ 2,00,000 - 2,60,000 /year

Experience

No experience required

No experience required

Apply By

8 Oct' 26

Posted few hours ago

Fresher Job

Be an early applicant

About the job

Key responsibilities:

1. Answer inbound calls to resolve customer queries and provide helpful support using English and Hindi or Bengali.
2. Introduce relevant products or services to callers and meet regular sales targets.
3. Follow operational guidelines, instructions, and accuracy requirements while processing customer information.
4. Multitask and use basic computer systems to update customer records during calls.
5. Adapt to 24/7 rotational shifts and a 6-day workweek in a fast-paced environment.

Skill(s) required

Sales

Earn certifications in these skills

Other requirements

This is a domestic inbound customer service and upselling process.

Graduate freshers are eligible to apply. However, B.Tech & BCA graduates are not eligible.

Willing to work in a 24x7 rotational shift environment.

Open to work 6 days a week.

Comfortable handling sales-related activities and meeting sales targets.

Able to communicate and understand English and Hindi effectively.

Candidates who can speak Bengali and understand English are also welcome to apply.

Possesses strong attention to detail and accuracy while performing tasks.

Demonstrates good listening, comprehension, and communication skills.

Customer-focused with a positive attitude and willingness to learn.

Capable of multitasking and working in a quick-paced environment.





Basic computer proficiency and ability to navigate multiple systems simultaneously.

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 2,60,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 1,86,000 - 2,10,000 /year

2. Variable pay: ₹ 14,000 - 50,000 /year

Number of openings

20

About Atain

Atain (FORMERLY IGT SOLUTIONS) Solutions) is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, ATAIN (FORMERLY IGT SOLUTIONS) becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries. Established in 1998, with a 100% focus on customer experience, ATAIN (FORMERLY IGT SOLUTIONS) employs more than 25,000 customer experience and technology specialists providing services to 85 marquee customers globally. ATAIN (FORMERLY IGT SOLUTIONS)'s global footprint consists of 30 delivery centers in China, Colombia, Egypt, India, Indonesia, Malaysia, Philippines, Romania, South Africa, Spain, UAE, the US, and Vietnam.

Activity on Internshala

Hiring since September 2026

1 opportunity posted

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📌 Inbound Customer Service Associate - Fresher (Gurugram)
🏢 Atain
📍 Gurugram