Actively hiring

Customer Service Associate

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 3,00,000 - 4,50,000 ₹ 3,00,000 - 4,50,000 /year

Experience

No experience required

No experience required

Apply By

8 Oct' 26

Posted few hours ago

Fresher Job

Be an early applicant

About the job

As a Customer Service Associate at Zell Education, you will play a crucial role in providing exceptional service to our students and parents. Your English proficiency, both spoken and written, will be key in effectively communicating with our diverse customer base.

Key responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a qualified and efficient manner.
2. Assist customers with registration, course selection, and troubleshooting any issues they may encounter.
3. Provide guidance and support to customers throughout their learning journey with Zell Education.
4. Collaborate with other departments to ensure a seamless customer experience.
5. Keep accurate records of customer interactions and transactions.
6. Proactively identify areas for improvement in processes and make recommendations for enhancements.
7. Uphold Zell Education's commitment to excellence in customer service at all times.

If you are a dedicated and enthusiastic individual with excellent English language skills,



we invite you to join our team and help shape the future of education at Zell Education. Apply now to be part of an exciting and dynamic work environment!

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are from Mumbai only

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,00,000 - 4,50,000 /year

Number of openings

5

About Zell Education

Zell Education is an education initiative set up to act as a facilitation centre for the Association of Chartered Certified Accountants (ACCA) and professionals with professional qualifications, with its registered office situated in Mumbai, India.

Activity on Internshala

Hiring since December 2024

23 opportunities posted

1 candidate hired

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📌 Customer Service Associate - Fresher (Mumbai)
🏢 Zell Education
📍 Mumbai