Actively hiring

Customer Support Executive

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 3,00,000 - 4,50,000 ₹ 3,00,000 - 4,50,000 /year

Experience

1 year(s)

1 year(s)

Apply By

8 Oct' 26

Posted few hours ago

Job

Be an early applicant

About the job

As a customer support executive at InstaAstro, you will play a crucial role in ensuring our clients receive top-notch service and solutions for all their astrology needs. With your expertise in effective communication, client relationship management, coordination, customer support, and problem-solving, you will be the go-to person for our valued customers.

Key Responsibilities:

1. Provide exceptional customer support through various channels such as phone, email, and live chat.
2. Build and maintain solid client relationships by understanding their needs and offering personalized solutions.
3. Coordinate with other teams to ensure timely resolution of customer inquiries and issues.
4. Proactively identify and address potential problems to enhance the overall customer experience.
5. Utilize your problem-solving skills to troubleshoot technical issues and provide accurate information to clients.
6. Collaborate with the sales team to upsell products and services to existing customers.
7. Continuously strive to exceed customer expectations and contribute to the overall success of InstaAstro.

If you are a passionate individual with a strong background in customer support and a knack for effective communication, we want you to join our team and be a part of our exciting journey at InstaAstro.

Skill(s) required





Client Relationship Management (CRM) Coordination Customer Support Effective Communication Problem Solving

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 3,00,000 - 4,50,000 /year

Perks

Informal dress code Health Insurance

Number of openings

4

About InstaAstro

InstaAstro is a holistic wellness platform that integrates trusted Indian practices such as astrology, yoga, meditation, and mantra/chanting/pooja to address real-life challenges and deliver measurable mindfulness outcomes for customers during critical life stages (mega moments). Our platform offers users one-on-one astrology consultations along with daily activity tracks and content designed to assist with issues related to relationships, career, health, and personal growth. IA simplifies and innovates in the wellness sector with its unique remedy and action-based approach, effective across the mental health continuum.

Activity on Internshala

Hiring since May 2022

293 opportunities posted

53 candidates hired

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📌 Customer Support Executive (Noida)
🏢 InstaAstro
📍 Noida